Return Policy

We Value Our Customers,

theMakan offers a variety of handpicked products and brands that are ready to be at your doorstep in just few clicks, 
but if a product is defective, isn't as described, or it was damaged in shipping, it can be returned to us free of charge, by simply contacting us and using the Returns section in the My Account page

Requirements for a succesful return:

  • Returned items must be returned within 5 days of the initial purchase in order for the return to be free of shipping charge, after 5 days we will charge an additional shipping fee to return it, keeping in mind that the maximum period to return an item is 14 days.
  • Returned items must be in the same condition it was delivered in.
  • Returned items must be returned with the original packaging.
  • Items delievered in sealed packages must be unopened and still in their sealed plastic package.
  • Contact theMakan team before making a return to clarify the reason for return.

After fulfiling our return requirements, our customer will be reimbursed the full price of the product.